Terms of Service

1. Introduction and Acceptance of Terms

Welcome to Apache Pizza ("we," "us," "our," or "Apache Pizza"). These Terms of Service ("Terms") constitute a legally binding agreement between you and Apache Pizza regarding your use of our website, mobile applications, and food delivery services.

By accessing, browsing, or using our website at apache-pisza.com, placing orders through our platform, or utilizing any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must discontinue use of our services immediately.

1.1 Eligibility Requirements

To use our services, you must:

• Be at least 18 years of age or have reached the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete information during registration and ordering
• Comply with all applicable laws and regulations

1.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes through our website or other appropriate means. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Apache Pizza," "we," "us," "our," or "Company" refers to Apache Pizza, a food service business operating in Ireland.
• "You," "your," or "User" refers to any individual or entity accessing or using our services.
• "Services" includes our website, mobile applications, food preparation, delivery services, and all related offerings.
• "Content" means all text, images, graphics, logos, trademarks, software, and other materials available through our services.
• "Website" refers to apache-pisza.com and all associated pages and subdomains.
• "Order" means a request for food items placed through our website, app, or other authorized channels.
• "Delivery Zone" refers to the geographical areas we service for food delivery.

3. Use of Services

3.1 Permitted Use

You may use our services for legitimate, lawful purposes only, including:

• Browsing our menu and placing food orders for personal consumption
• Creating and managing your user account
• Communicating with our customer service team
• Accessing nutritional information and allergen data
• Providing feedback and reviews in accordance with our guidelines

3.2 Prohibited Use

You are prohibited from:

• Using our services for any illegal or unauthorized purpose
• Violating any laws, regulations, or third-party rights
• Transmitting viruses, malware, or other harmful code
• Attempting to gain unauthorized access to our systems
• Interfering with or disrupting our services or servers
• Using automated systems (bots, scrapers) without written permission
• Posting false, misleading, or defamatory content
• Infringing upon intellectual property rights
• Harassing, threatening, or abusing our staff or other users
• Creating multiple accounts to circumvent restrictions
• Reselling or redistributing our services without authorization

4. User Accounts

4.1 Registration Requirements

To place orders and access certain features, you may need to create an account. During registration, you must provide accurate, current, and complete information including your name, contact details, and delivery address.

4.2 Account Security

You are responsible for:

• Maintaining the security and confidentiality of your login credentials
• All activities that occur under your account
• Updating your account information to keep it accurate and current
• Immediately notifying us of any suspected unauthorized access

4.3 Account Limitations

Each user is permitted one account only. We reserve the right to suspend or terminate accounts that violate this policy or any other terms outlined herein.

5. Food Products and Services

5.1 Menu and Product Information

We strive to provide accurate descriptions, ingredients, nutritional information, and pricing for all menu items. However, we reserve the right to modify our menu, prices, and product offerings without prior notice. Product images are for illustrative purposes and may not exactly represent the final product.

5.2 Food Safety and Allergen Information

Apache Pizza is committed to maintaining the highest food safety and hygiene standards in compliance with Irish food safety regulations. We provide allergen information to the best of our ability; however, due to the nature of food preparation in commercial kitchens, cross-contamination may occur. Customers with severe allergies should exercise caution and inform us of their allergies when placing orders.

5.3 Pricing and Availability

All prices displayed are in Euros and include applicable taxes unless otherwise stated. Prices are subject to change without notice. Menu items are subject to availability, and we reserve the right to refuse or cancel orders for items that are out of stock.

5.4 Order Acceptance and Processing

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. Order confirmation does not guarantee acceptance until payment is processed and we begin preparation.

5.5 Minimum Order Requirements

Minimum order values may apply for delivery to certain areas. These requirements will be clearly displayed during the ordering process and may vary by location and time.

5.6 Delivery Terms and Conditions

Delivery is available within our designated delivery zones during specified operating hours. Delivery times are estimates and may vary due to factors including weather, traffic, order volume, and preparation complexity. We will make reasonable efforts to deliver orders within the estimated timeframe but cannot guarantee exact delivery times.

5.7 Delivery Zone Restrictions

Our delivery service is limited to specific geographical areas around our locations. Delivery zones and associated fees are subject to change based on operational requirements and demand patterns.

5.8 Temperature-Sensitive Items

We take special care in handling temperature-sensitive food items to maintain quality and safety. Once food leaves our premises, we cannot be responsible for temperature changes that may occur during extended delivery times due to customer unavailability.

5.9 Order Cancellation and Modification

Orders may be cancelled or modified only before preparation begins. Once food preparation has started, orders cannot be cancelled or modified. Refunds for cancelled orders will be processed according to our refund policy available at refund.html.

6. Payment Terms

Payment is required at the time of order placement. We accept various payment methods including credit cards, debit cards, and digital payment platforms. All transactions are processed securely through encrypted payment systems. You are responsible for ensuring your payment method has sufficient funds or credit available.

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content on our website and services, including but not limited to text, graphics, logos, images, software, trademarks, and trade names, is the exclusive property of Apache Pizza or our licensors and is protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License to Users

We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose. This license does not permit you to reproduce, distribute, modify, or create derivative works of our content.

7.3 User Content License

By submitting content such as reviews, photos, or feedback, you grant us a worldwide, royalty-free, perpetual license to use, modify, reproduce, and display such content for business purposes.

8. User-Generated Content

You are solely responsible for any content you submit, including reviews, comments, and images. By posting content, you represent that you have the right to do so and that your content does not violate any third-party rights or applicable laws. We reserve the right to remove any content that we deem inappropriate, offensive, or in violation of these Terms.

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as outlined in our Privacy Policy.

10. Disclaimers and Warranties

10.1 Service "As Is"

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.2 No Guarantee of Uninterrupted Service

We do not warrant that our services will be uninterrupted, error-free, or completely secure. We may suspend or terminate services for maintenance, updates, or other operational reasons.

10.3 Third-Party Content Disclaimer

We are not responsible for third-party content, websites, or services that may be linked from our platform. Such links are provided for convenience only and do not constitute an endorsement.

11. Limitation of Liability

To the maximum extent permitted by law, Apache Pizza shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Apache Pizza, its officers, employees, agents, and affiliates from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

13. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of service of such third parties. Your interactions with third-party services are governed by their respective terms and policies.

14. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination shall remain in effect.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of Ireland. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Ireland. We encourage resolution of disputes through direct communication before pursuing formal legal action.

16. Changes to Terms of Service

We reserve the right to modify these Terms at any time to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated through our website or other appropriate channels. Your continued use of our services following the posting of changes constitutes acceptance of such changes.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and Apache Pizza regarding your use of our services.

17.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

17.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that or any other provision.

17.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

17.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.